Overview

At Kolkat.in, we know that fast, safe, and reliable delivery is as important as the quality of your premium t-shirts. That’s why we work with India’s most trusted courier partners—Delhivery, Blue Dart, and DHL Express—to ensure your order reaches you quickly and securely.

Every product goes through a strict quality check and is packed in moisture-proof, tamper-proof premium packaging. You’ll receive real-time tracking updates via SMS and email so you’re always informed.

We aim to offer a smooth, transparent, and hassle-free delivery experience from checkout to your doorstep.

Standard Delivery Across India

We process and dispatch your order within 24–48 hours of confirmation. Once shipped, your premium t-shirt will reach you in 3–7 business days, depending on your pin code and location.

What You Can Expect

• Fast Dispatch: Orders placed before 2 PM are prioritized for same-day dispatch

• Pan-India Delivery: Service to 25,000+ pin codes across India

• Real-Time Tracking: Tracking ID shared within 24 hours of dispatch

• Cash on Delivery (COD): Available on all serviceable pin codes (₹50 COD fee applies)

• Secure Packaging: Moisture-proof bags, bubble wrap & tamper-proof sealing

• Quality Checked: Print, fabric, and stitching inspected before packing

Express & Priority Shipping

Need your premium t-shirt urgently? Choose Express Delivery powered by Blue Dart Express or DHL Express.

Express Delivery Benefits

• Fastest Delivery: Get your order in 1–3 business days

• Metro Priority: Same-day dispatch & next-day delivery in major cities
  (Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, Pune)

• Express Charges:
  • ₹199 for orders below ₹1999
  • ₹149 for orders above ₹1999

• Perfect For: Last-minute gifts, events, festivals, and urgent needs

Express orders are dispatched within 12 hours on business days.
Simply select “Express Shipping” at checkout.

International Shipping

Currently Not Available – Launching Soon

We’re working to make Kolkat.in’s premium t-shirts available worldwide via DHL Express Global.
Upcoming countries include: USA, UK, Canada, Australia, UAE, and more.

Want updates?
Email: support@kolkat.in with subject line “International Shipping”.

Order Tracking Made Easy

Once your order is dispatched, tracking your delivery is simple and transparent.

How to Track Your Order

1. Automatic Updates: Receive SMS & email with tracking ID

2. Track via Website: Visit the Track Order page

3. Courier Websites: Track directly on Delhivery / Blue Dart / DHL

4. Need Help? Email: support@kolkat.in

Tracking Stages You’ll See

• Order Confirmed

• Quality Check Completed

• Packed for Dispatch

• Picked Up by Courier

• In Transit

• Out for Delivery

• Delivered Successfully

You’ll be notified at every stage so you’re never left guessing.

Shipping Charges Breakdown

We follow a transparent pricing policy with no hidden fees.

Standard Delivery

• FREE Shipping on prepaid orders above ₹999

• Orders below ₹999: ₹49

• Remote areas: ₹99 as per courier rules

Express Delivery

• Orders below ₹1999: ₹199

• Orders above ₹1999: ₹149

• Metro cities: ₹149 (Flat Rate)

Cash on Delivery

• COD Fee: ₹50

• Available on 20,000+ pin codes

Shipping charges are auto-calculated at checkout.

Possible Delays & Exceptions

We work hard to deliver on time, but certain factors may cause delays:

Situations That May Cause Delays

• Remote or difficult-to-reach areas

• Weather disruptions

• Festival season rush

• Incorrect/incomplete address

• Courier operational issues

What We Do During Delays

• Send SMS & email updates

• Follow up with courier partners

• Provide revised timelines

• Offer priority resolution if delayed beyond 10 days

Premium Packaging & Quality Assurance

Every product undergoes a 3-step quality check before dispatch.

Our Quality Promise

1. Print quality inspection

2. Fabric & stitching test

3. Final packaging review

Premium Packaging Includes

• Moisture-proof polybags

• Bubble wrap

• Tamper-proof branded tape

• Eco-friendly packaging

• Clean & premium unboxing experience

If your product arrives damaged, we replace it under our 7-Day Return & 14-Day Exchange Policy.

Why Choose Kolkat.in for Delivery?

• Trusted courier partners

• Fast & reliable delivery

• Real-time tracking

• Tamper-proof premium packaging

• COD available

• Free shipping options

• Easy returns & exchanges

• 100% quality checked

• Responsive customer support

Customer Support & Contact Details

Have questions about your shipping, delivery, or tracking?

• Email: support@kolkat.in

• Customer Care: +91-XXXXXXXXXX (Coming Soon)

• Timings: 10 AM – 7 PM (Mon–Sat)

• Live Chat & WhatsApp Support: Launching soon