Privacy Introduction - Your Data Matters
At Kolkat.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you shop for streetwear on our website.
Information Collection – What We Gather
Personal Information We Collect:
- Name, email address, phone number
- Shipping and billing addresses
- Payment details (processed securely)
- Order history and preferences
Non-Personal Information:
- Browser type and version
- IP address and location data
- Website browsing activity and patterns
- Device information and screen resolution
- Data Usage – How We Use Your Information
Order Processing: To process and deliver your streetwear orders efficiently
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- Customer Service: To provide support and resolve any issues
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- Website Improvement: To enhance user experience and site performance
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- Marketing Communications: To send promotions or offers (only with your consent)
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- Legal Compliance: To comply with applicable laws and regulations
Cookies Policy – Website Enhancement
We use cookies to enhance your browsing experience and provide personalized services. You may disable cookies in your browser settings, but some website features may not work properly without them.
Types of cookies we use:
- Essential cookies for website functionality
- Analytics cookies for performance tracking
- Marketing cookies for personalized advertising (with consent)
Information Sharing – Third-Party Disclosures
- No Data Sales: We do not sell or trade your personal data to third parties
- Service Providers: We may share your details only with trusted service providers (couriers, payment processors, customer support)
- Legal Requirements: We may disclose data if required by Indian law or legal processes
- Business Transfers: Data may be transferred in case of business mergers or acquisitions
Data Security – Protection Measures
We implement robust security measures to protect your information, including:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security audits and updates
- Access controls and staff training
- Note: While we use industry-standard security measures, no system is 100% secure.
Your Privacy Rights – Data Control
Under Indian data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Port your data to another service
Contact us at contact@kolkat.in to exercise these rights.
Privacy Policy Updates – Staying Current
We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates. Significant changes will be communicated via email or website notifications.
Blind Box Disclaimer – Random Product Policy | Kolkat.in
Blind Box Disclaimer – Random Product Policy | Kolkat.in
Special Terms for Blind Box Purchases:
Surprise Element: Blind Boxes are designed for customers who enjoy surprise elements and random streetwear items
Final Sale: All Blind Box purchases are final and non-cancellable once the order is confirmed
Random Contents: Contents of the Blind Box are completely random; you may receive duplicate items from previous purchases
No Returns: No exchanges, returns, or refunds will be entertained, except if the product is damaged or defective upon arrival
Damage Claims: If you receive a damaged item, notify us within 48 hours with order details and clear photos at ordersupport@kolkat.in
Resolution Rights: Kolkat.in reserves the right to review damage claims and decide the appropriate resolution as per applicable Indian consumer protection laws
