Overview

At Kolkat, we want every customer to feel safe, confident, and happy while shopping with us. Your trust means everything, and that’s why we’ve created a clear, simple, and transparent Returns & Refunds Policy.

We work hard to deliver only the best quality streetwear t-shirts to you. Each piece is carefully designed, checked, and packed with attention to detail. Still, we know that sometimes things don’t go as planned — maybe you receive the wrong item, there’s a defect, or the product doesn’t meet your expectations. In such cases, our policy ensures that you are fully protected and have a hassle-free experience.

Returns & Refunds – Customer Protection

At Kolkat, we value our customers and strive to provide you with premium-quality streetwear that matches both comfort and style. To ensure trust and transparency, we have a clear and fair Returns & Refunds Policy.

Policy Reference

For complete details, please refer to our Refund & Exchange Policy, which outlines all conditions and procedures in detail. This helps you understand exactly how we handle returns, refunds, and exchanges.

Final Sales

All sales made through our website are considered final. However, exceptions apply in cases where the product is defective, damaged, or not as described. In such cases, customers are eligible for a replacement or refund, subject to verification.

Return Process

If your order qualifies for a return, please follow the return process mentioned in our policy. Returns must be initiated within the stipulated time frame after delivery. The product should be unused, unworn, and in its original packaging with tags intact. Once we receive and inspect the returned item, we will proceed with the exchange or refund as per the policy.

Quality Assurance

We take pride in the quality of our T-shirts and streetwear. Every item undergoes strict quality checks before shipping. In the rare case that you receive a defective product, we assure you of a hassle-free resolution, whether it be an exchange or refund.