Terms of service

Terms & Conditions — Complete Legal Guide for Kolkat.in

Welcome to Kolkat.in. This page sets out the terms under which you may use our website, browse or purchase streetwear products, and interact with Kolkat.in. Please read these Terms & Conditions carefully. By accessing the Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

1. Introduction — Welcome to Kolkat.in Streetwear

This section provides a formal introduction to the Kolkat.in website and establishes the terms governing your use of our platform.

Kolkat.in operates this website and provides access to its products, services, content, and shopping facilities. These Terms & Conditions apply to every visitor and customer, whether you are browsing the Website, creating an account, or placing an order.

By continuing to access or use the Website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

2. Eligibility to Use Our Streetwear Website

You must meet the applicable age and legal requirements to use our Website and place an order.

Age & Legal Capacity

  • Minimum age to shop: 16 years old.
  • Users under 18 should use the Website with the supervision or consent of a parent or legal guardian.
  • You must have the legal capacity to enter into contracts under applicable Indian law.
  • Kolkat.in reserves the right to suspend, restrict, or deny services where eligibility requirements or these Terms are violated.

3. Website Usage Guidelines — Shopping & Browsing

The Website must be used only for lawful and legitimate purposes. Users must not engage in activities that may damage the Website, interfere with its operation, compromise security, or negatively affect other customers.

Permitted & Prohibited Use

  • Use the Website only for lawful and legitimate shopping or browsing activities.
  • Posting or transmitting illegal, abusive, threatening, harmful, or offensive content is prohibited.
  • Attempting to hack, disrupt, overload, damage, or interfere with the Website or its security systems is prohibited.
  • Do not attempt to gain unauthorized access to accounts, systems, or customer information.
  • Protect your account credentials and never knowingly share confidential login information.
  • Misuse of the Website may result in account suspension, restriction, or termination.

4. Membership & Customer Account Management

Registration is not mandatory to shop with Kolkat.in. Customers may place orders using the available guest checkout option.

Account Registration

If you choose to create an account, you agree to provide accurate, complete, and up-to-date information.

  • Registration is optional — guest checkout is available.
  • Provide only accurate and up-to-date information when creating an account.
  • Keep your account information updated where necessary for smooth order processing.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Kolkat.in may suspend or terminate accounts where false information, fraudulent activity, misuse, or violations of these Terms are identified.

5. Intellectual Property Rights — Brand Protection

All original content available on the Kolkat.in Website is protected by applicable intellectual property laws.

Kolkat.in Content & Brand Assets

This includes, but is not limited to:

  • Product photographs and images
  • Original streetwear designs
  • Product descriptions and written content
  • Kolkat.in logos and trademarks
  • Graphics, artwork, illustrations, and visual elements
  • Website layout and design elements
  • Software and other digital content

Restrictions on Use

  • All original designs, logos, text, images, graphics, and other content remain the property of Kolkat.in or their respective rights holders.
  • Copying, reproducing, modifying, publishing, distributing, selling, or commercially exploiting Website content without prior written permission is prohibited.
  • You may not use Kolkat.in branding, designs, or creative assets in a manner that suggests unauthorized affiliation or endorsement.
  • Unauthorized use may constitute an infringement of applicable intellectual property rights.

6. Product Information — Streetwear Details & Accuracy

Kolkat.in makes reasonable efforts to provide accurate product descriptions, photographs, prices, sizes, specifications, and availability information.

Product Details

  • We strive to keep product descriptions, specifications, and pricing accurate and current.
  • Product colors may appear slightly different depending on your device, screen settings, lighting, or display technology.
  • Product images are provided for illustrative purposes and minor differences may occur.
  • Stock levels and product availability may change without prior notice.
  • Prices and promotional offers may change at any time.
  • Size guides are provided to assist customers but should be treated as a reference. Customers are responsible for reviewing available sizing information before placing an order.

7. Orders & Payments — Secure Shopping Process

By placing an order through Kolkat.in, you agree to provide accurate information required for billing, payment, shipping, and order fulfillment.

Order Information

  • Customers must provide truthful and accurate billing and delivery information.
  • Kolkat.in may decline, cancel, or restrict an order where information is incomplete, inaccurate, fraudulent, suspicious, or otherwise problematic.
  • An order may be cancelled where a product is unavailable, a pricing or technical error has occurred, or circumstances require cancellation.
  • Payments are processed through available secure and authorized payment methods or gateways.
  • Customers are responsible for ensuring that their selected payment method is valid and authorized for the transaction.

Refunds & Exchanges

Where applicable, refunds, returns, and exchanges are handled according to our applicable Refund, Return & Exchange Policy.

8. Shipping & Delivery — India & International

Shipping availability, delivery charges, and estimated delivery timelines may vary depending on the destination, product availability, shipping method, and courier service.

Shipping & Delivery

  • Shipping costs and estimated delivery timelines vary depending on the destination.
  • Orders may be fulfilled through trusted third-party courier and logistics providers.
  • Estimated delivery timelines are provided for guidance and may be affected by circumstances beyond our reasonable control.
  • Tracking details are generally provided after the order has been dispatched.
  • Customers are responsible for providing a complete and accurate delivery address and contact information.
  • Kolkat.in is not responsible for delays caused by circumstances outside our reasonable control, including courier disruptions, weather conditions, natural events, public holidays, or incorrect delivery information provided by the customer.

Delivery Confirmation

Once a shipment has been confirmed as delivered by the applicable courier or logistics provider, claims relating to non-receipt or delivery discrepancies may require verification and supporting information.

Customers should contact Kolkat.in customer support as soon as possible if they believe an order has been incorrectly marked as delivered or has been received in a damaged condition.

9. Cancellation, Returns & Exchanges

Order cancellations, returns, exchanges, and refunds are subject to the terms and conditions specified in our applicable Returns & Refunds Policy.

Customer Responsibility

Customers should carefully review product information, sizing details, shipping information, and applicable policies before completing a purchase.

Where a return, exchange, or refund is permitted, customers must follow the applicable process and eligibility requirements.

10. Pricing, Promotions & Availability

Kolkat.in reserves the right to modify product prices, promotional offers, discounts, availability, and other commercial information at any time.

Pricing & Promotional Offers

  • Product prices displayed on the Website may change without prior notice.
  • Promotional offers may have separate terms, eligibility requirements, validity periods, or exclusions.
  • Promotional offers cannot necessarily be combined unless expressly stated otherwise.
  • In the event of an obvious pricing, technical, or listing error, Kolkat.in reserves the right to review and, where appropriate, cancel the affected order and provide an appropriate resolution.

11. Limitation of Liability — Legal Protection

To the maximum extent permitted under applicable law, Kolkat.in will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of the Website or purchase of products, including losses such as loss of profits, business interruption, or loss of opportunities.

Liability Limitation

  • Kolkat.in is not responsible for indirect or consequential losses to the extent permitted by applicable law.
  • Our liability in relation to a specific product or transaction will, to the extent legally permitted, be limited to the amount actually paid by the customer for the relevant product or order.
  • Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
  • These limitations are intended to provide a reasonable allocation of risk between Kolkat.in and its customers.

12. Governing Law — Indian Legal Framework

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

Jurisdiction

Any dispute arising from or relating to the use of the Website, purchase of products, or these Terms & Conditions will be subject to the applicable jurisdiction of the courts in Kolkata, West Bengal, India, subject to applicable law.

Kolkat.in aims to operate in accordance with applicable Indian consumer protection, e-commerce, taxation, and other relevant laws and regulations.

13. Terms Updates — Policy Changes

Kolkat.in reserves the right to update, amend, modify, or replace these Terms & Conditions from time to time.

Changes to These Terms

  • Updated Terms will be published on this Website.
  • The “Last Updated” date may be revised whenever material changes are made.
  • Customers are encouraged to review these Terms periodically.
  • Continued use of the Website after updated Terms are published may constitute acceptance of the revised Terms, to the extent permitted by applicable law.
  • Changes may be made to reflect updates in law, technology, business practices, products, services, or Website functionality.

14. Contact Information

If you have questions regarding these Terms & Conditions, orders, or your use of the Kolkat.in Website, you may contact our customer support team through the contact details provided on the Website.

Customer Support

For assistance regarding orders, returns, exchanges, shipping, or other customer-service matters, please use the official contact information available on Kolkat.in.

Policy Questions

For questions regarding these Terms & Conditions or their application, please contact Kolkat.in through the official support channels provided on the Website.

Last Updated

These Terms & Conditions may be updated periodically. Please check this page for the latest version before placing an order or using the Website.